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Cake day: June 17th, 2023

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  • Strangely, I used to work for a bank in their “bereavement services” department; that is, the department that dealt with dead people’s accounts.

    If anyone notified us of a death of an account holder, and provided any proof (death certificate, coroner’s report, police letter), the first thing we’d do is freeze the account. All payments out stopped, all cards cancelled, all withdrawals blocked. This was a legal requirement, because once somebody dies their money becomes the legal property of their “estate”, and it’s unlawful for anyone to remove money from the estate without following proper process.

    There’s no need to stop each payment individually. In fact, the bank really doesn’t want you logging in to their online bank using the deceased’s credentials and messing around with things for the same reason; unless you’re following proper procedures, it’s not yours to mess with.

    Possibly it’s different in different jurisdictions, of course.