The linked post shows how most non-tech people’s understanding of email is very very different from most of the people here.

  • RandomVideos@programming.dev
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    2 hours ago

    I have seen people not think someone with a gmail email could email to someone with a yahoo email

    I have also seen teachers who teach ICT be confused when seeing a email that isnt one of the popular ones

  • ExtremeDullard@lemmy.sdf.org
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    8 hours ago

    I’m really disappointed with Lemmy’s idea of federation: all it is is a bunch of servers mirroring one another, but the user accounts are server-bound. No jumping instance and taking your identity seamlessly with you.

    • SorteKanin@feddit.dk
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      7 hours ago

      This isn’t really Lemmy’s idea of federation, it’s just ActivityPub, the underlying protocol. Having a mechanism for jumping servers is unfortunately quite complicated and it isn’t clear how it should be done or if it is even possible.

      Lemmy does allow you to export and import your settings though, so you can kinda do it but you lose your history.

      • ProdigalFrog@slrpnk.net
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        7 hours ago

        AFAIK the Nostr protocsl sorta let’s you hop around, but it’s full to the brimwith cryptobros, and I’m still not sure how moderation works there.

        • SorteKanin@feddit.dk
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          6 hours ago

          Yea moderation becomes a big problem once you can’t actually block people. I don’t like that Nostr describes itself as censorship resistent or even censorship free, that’s not a good quality.

          • uis@lemm.ee
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            I’m not very familiar with Nostr, but knowing other distributed protocols, you can just hide messages from selected users in client.

            censorship resistent or even censorship free, that’s not a good quality.

            Also, wtf did I read?

            • SorteKanin@feddit.dk
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              4 hours ago

              Censorship-free implies that moderation is impossible. If you don’t have moderation, your social media will turn into a Nazi bar.

              you can just hide messages from selected users in client

              That’s not good enough. First of all, users don’t want to have to block people before having a good experience. Users don’t want to deal with moderation themselves, but they also don’t want mean people, harassment and nazis. It’s not easy to recruit moderators for online forums, not a lot of people want to deal with that stuff.

              But secondly, client-level blocking is not effective. It does not stop those bad users from continuing their bad behavior. In the case of Lemmy, it also doesn’t stop their votes from still affecting your feed.

              So yes, censorship-free platforms are not good because censorship-free means moderation-free, and users don’t want that.

  • secret300@lemmy.sdf.org
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    9 hours ago

    I now after many years of living understand most people don’t care or even want to understand how anything works. It completely baffles me.

    Everyone I know says I’m smart but nah, I was literally in special Ed classes in school. I’m proven slower than the rest, but I am just curious and want to understand how things work which no one else does. It blows my mind how uninterested people are in the things they use everyday

    • cabbage@piefed.social
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      5 hours ago

      You might be slower than the rest, but still smarter than them. Hare and turtoise kinda situation. Nothing wrong with being a slow learner, the willingness to learn is where it’s at.

    • ExtremeDullard@lemmy.sdf.org
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      I am just curious and want to understand how things work which no one else does.

      It depends on how interested you are in a subject. Everything is interesting, but you may not find everything equally interesting, nor do you have time to know everything there is to know about everything.

      For instance, if I fly somewhere, I have a general idea of how wings create lift. But if you try to explain it to me in detail, I’ll tell you to piss off because all I really want to do is travel from A to B.

      But I know plenty about other subjects that I’m really into, that I could bore you to tears with and you’d end up punching me in the face if I tried to explain them to you.

      It’s not okay to not know anything about something. But it’s okay to know enough.

      • secret300@lemmy.sdf.org
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        4 hours ago

        That’s fine but when people use technology every day, their phones, computers, ect… and not know what a web browser is that’s a whole different level of ignorance. Not just computing tho also cars. I barely know much about cars but I understand the idea of an engine, like you said it’s okay to know enough. If something breaks on my car I look it up on YouTube and learn a little more slowly. Some people tho will drive a car everyday for their entire life and not understand what a piston even is.

  • queermunist she/her@lemmy.ml
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    12 hours ago

    Don’t explain anything, there’s literally no point. Why are nerds so insistent that people understand technology?

    Just tell people to make an account on any instance, whichever one you like best, and let them experience federation. Even if they never really understand what is happening they can still use the service. It’s not like any of them understand how email works, and yet they all use email. Understanding is worthless. Stop being nerds.

    • Netrunner@programming.dev
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      Wife had to do this the other day. She catches me trying to explain and convince tech basically recommending something with an open door to say no or disagree why you like it. She says just tell them to use it and if they love you they will.

      And it’s true. I have my extended family on signal.

      Work on it, don’t only complain.

    • uis@lemm.ee
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      5 hours ago

      Don’t explain anything, there’s literally no point. Why are nerds so insistent that people understand technology?

      All people understand Ohm’s law now. It took only 150 years of explaining.

      • Droechai@lemm.ee
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        4 hours ago

        I promise you that if you collect 10 random people and ask them what Ohms law is, at most you get 5 that knows it’s something about electricity. You are lucky if you have one that knows it.

        • ArcaneSlime@lemmy.dbzer0.com
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          3 hours ago

          Yeah I know it has to do with resistance but I couldn’t quote it to you rn, I’d have to look it up. And I’m vaping rn at .4ohms lol.

    • haverholm@kbin.earth
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      10 hours ago

      Why are nerds so insistent that people understand technology?

      Because technology forms the basis of the online environments we inhabit, and gives us the tools to tell how, say, our data is stored and processed.

      If you’re going to get in the water, it’s probably a good skill to be able to swim. If you’re going to drive a car and don’t have the faintest idea how the engine works, you’ll be at the mercy of manufacturers and mechanics.

      The solution to your issue is not that everybody should conform to the lowest common denominator of technology literacy, but that the general internet user should get a fucking idea of the environment they navigate.

      Stop being nerds

      Never.

      • queermunist she/her@lemmy.ml
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        10 hours ago

        Nerds don’t just want to teach people to swim. They want to teach them about hydrogen bonds and the mineral contents of the water, the processes of water treatment, and the technical requirements for a functional pool.

        Nerds don’t just want to teach people to drive. They want to teach them about the engine, the drive train, the underlying transportation infrastructure, and how to change their own oil and tires.

        If you want people to swim or drive or use the fediverse you skip all that shit. Normal people do not care.

        Stop being nerds.

        • haverholm@kbin.earth
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          7 hours ago

          Well, apparently you consider basic maintenance like changing tires superfluous to driving. Says all I need to know about your mindset on the other subjects.

          Stop being nerds helplessly unskilled

          FTFY

          • queermunist she/her@lemmy.ml
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            7 hours ago

            The majority of people pay other people to do that stuff. Normal people don’t care about your nerd shit.

            I change my oil, oil filter, tires, battery, wipers, all that shit. It doesn’t fucking matter though, it’s all superfluous.

            Stop. Being. Nerds. Just let people be basic, stop insisting that they know everything before they’re allowed to drive.

        • deafboy@lemmy.world
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          7 hours ago

          Nerds don’t just want to teach people to swim. They want to teach them about hydrogen bonds and the mineral contents of the water, the processes of water treatment, and the technical requirements for a functional pool.

          And I think that’s beautiful. There is nothing like watching someone explain something they’re passionate about.

          • queermunist she/her@lemmy.ml
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            7 hours ago

            There’s something wrong with hurting other people’s ability to access the fediverse with insufferable nerd explanations that have nothing to do with posting.

    • morrowind@lemmy.ml
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      10 hours ago

      People have been using email since they were five and all modern lives depend on it. If they don’t understand federation they will just be confused why they can’t see the content and leave. “I didn’t understand it and it didn’t work” is one of the more commons reasons I’ve seen on Reddit for failing lemmy

      • Skull giver@popplesburger.hilciferous.nl
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        5 hours ago

        The entire world relies on email but you can blow people’s minds if you tell them you can read Outlook emails in Gmail or read Gmail mailboxes in Outlook. The days of everyone having a local email client are long behind us, people don’t know the difference between apps and servers anymore.

        “It works like email” means “oh, so I need to create a new account, like when I installed the Outlook app” to most people. Shockingly few people know the bare basics of how email works. You’ll be surprised how many people I’ve spoken to don’t understand that someone@gmail.com isn’t the same person as someone@outlook.com. I have been called a liar and a hacker for demonstrating I could send an email from f.l.lastname@mydomain.tld. Whatever you think the base level of technological knowledge the average person has, it’s ten times higher than what people actually know, and that includes young people.

      • queermunist she/her@lemmy.ml
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        10 hours ago

        Doesn’t it default to All? Or at least Local? Shouldn’t they just see a feed of everything if they go to the main page?

        The experience is almost exactly the same as Reddit if you don’t worry about federation or technicalities.

          • queermunist she/her@lemmy.ml
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            10 hours ago

            But they should still see content, even if they don’t understand anything.

            The only way they won’t is if the admins decided users shouldn’t see anything without first subscribing to something, which is a terrible way to ease people in to the service. There needs to be a default feed so normies can use it too!

            • ProdigalFrog@slrpnk.net
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              7 hours ago

              Unless an instance enrolls in Lemmy-federate, the default behavior is that a user, even on the /all view, will only see local communities, and outside communities that another local user has sought out and subscribed to.

              If a newbie joins a small instance and doesn’t know how to seek out communities that interest them with lemmyverse.net, they would likely have a very small range of content in their feed.

              Lemmy-federate helps by auto subscribing an instance to participating communities, seeding a wide range of content immediately.

              A large instance would offer a good experience either way, but would encourage centralization without Lemmy-federate existing.

    • Jonathan@lemmy.world
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      11 hours ago

      I think one of the main reasons why the fediverse didn’t blow up much bigger than it did over the past couple of years is because of the weird and insistent need to explain how it works from every possible angle with seemingly every possible analogy. It’s information overload and it only confuses the shit out of people who do not care in the slightest how it works.

      Hmm… maybe if we tell the nerds that they need to add an “abstraction layer” to their explanations that might motivate them to simplify?

  • Zarxrax@lemmy.world
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    20 hours ago

    If you want to get non-techy users, then there is absolutely no need to even use the word fediverse or to try to explain what any of this means. If you want to help a friend get onboard, just send them a link to sign up on the same server that you use, or a nice general purpose server. That’s it. They sign up, they use it, and THEN they can start to learn about fediverse shit if they care to.

    • Usernameblankface@lemmy.world
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      16 hours ago

      Yes. You can use it without understanding how it works behind the scenes. At some point, they’ll run into a situation where it is helpful to learn some part of how the fediverse works and then they can ask about it, generating more content and interaction along the way

  • foggy@lemmy.world
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    19 hours ago

    "you know how you can’t talk to someone on Twitter.com from facebook.com? But you can email from your @gmail.com to someone with an @yahoo.com address?

    That’s the difference, federated social media is like email in this way."

    I’m mostly sure even my elderly parents understood it when I said it…

    • xigoi@lemmy.sdf.org
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      18 hours ago

      And you know how, when you subscribe to a mailing list, you will only receive new mail sent to the list if your server happens to “federate” with the sender’s server?

      Oh wait, that’s not how e-mail works.

        • xigoi@lemmy.sdf.org
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          16 hours ago

          I’m not talking about blocking, but about being unable to see all replies to a post unless you open it on its home instance, which happens all the time on Mastodon.

  • hendrik@palaver.p3x.de
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    16 hours ago

    In my experience, the majority of people doesn’t have the slightest clue how mail works. Somehow you type it in and provide it with an address into one of the three indistinguishable fields that are titled “To”, " CC", “BCC”. And by some black magic it either appears on the screen of the other person. Or it doesn’t. That’s about the amount of knowledge.

    So comparing something to this is kind of meaningless.

    • Boozilla@lemmy.world
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      16 hours ago

      Yup, and people younger than a certain age think email is as archaic as the pony express.

      • morrowind@lemmy.ml
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        10 hours ago

        As a younger tech person, I definitely don’t get a lot about email. It’s old and weird and arcane and half it’s features that match newer services seem to be built on top of hacks that are enforced through convention alone that will break if I decide I like to format my titles a little differently. Third party clients work, but the main providers, Gmail outlook use some proprietary api to make sure their own works well while everyone else gets stuck with shitty imap. There’s endless little incompatibilities. It all just feels like delerict tower held together with miles of duct tape. Oh and I still haven’t found a good answer to why calendars are so tied up with email.

        • Skull giver@popplesburger.hilciferous.nl
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          Your calendars are tied up with your email because Microsoft Exchange decided to bring that feature to business ages ago and everyone else just copied them. There’s nothing preventing you from using third party calendar apps if that’s what you want, and there are standard protocols to exchange calendars between services. Your email address probably comes with a calendar by default already so most people just use that, but that’s your choice.

          As for IMAP, there are a few alternative protocols but desktop mail clients are old people tech anyway. Outlook is just storing your email on their servers for a reason, people don’t want an IMAP alternative, they want an app.

          I don’t really know what inconsistencies email supposedly has compared to other protocols. I use a bridge to join my Signal/WhatsApp/Telegram/etcetera all in one place, and getting a consistent experience is a layer of hell not even email prepared me for. Telegram doesn’t do some emoji reactions, WhatsApp doesn’t do edits, every messenger needs stickers to be in a specific weird format, and god forbid you try to send files because every service has their own stupid quirks on that. Then there’s formatting, every service supports a specific subset of markdown, all incompatible with each other. And NONE of them allow “line of text, image, line of text” as a single message that can be forwarded. Messenger tech is bound to the same restrictions the Linux kernel mailing lists are. Email is a technical miracle in how it works consistly across platforms.

          The only comparable protocols I can think of that come close to email are SMS (awful and insecure), MMS (awful and insecure and unreliable), RCS (only usable if you use Android and insecure in all other contexts). Young people don’t use email because they’ve been tricked into other apps, but it it wasn’t for the “my parents use it so it sucks” attitude that every teenager develops, email would’ve replaced so many shitty messengers.

  • OpenStars@piefed.social
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    19 hours ago

    I think people can handle a simple series of instructions, like (1) download the Voyager for Lemmy app, (2) click the middle button, then click…

    What they likely get confused about is the plethora of choices, especially when they aren’t even sure that they want to join yet.

    At the risk of bringing up unwanted drama, 100% of the time whenever I mention Lemmy to someone, they have admonished me for having done so. But putting myself into their shoes one day, I did a Google search (🤮) for “Lemmy”, and aside from the singer, the top hit to an actual instance is… surprisingly to me, lemmy.ml. Next I note that the default search method there is “Local”, not “All”. NO WONDER they were telling me how politically “extremist” it (Lemmy) is! They see NONE of the posts from Lemmy.World, sh.itjust.works, etc., unless they are submitted to a community on lemmy.ml. Instead, what someone would see by default is “death to landlords” and all the other posts promoting the violent upheaval of Western society, as ofc capitalism is to blame for literally everything (well I mean…), except somehow only the Western variant is in the wrong and everything done by the likes of Russia or China or North Korea is absolutely fine.

    Here’s an old example I just happened to have handy:

    img

    (setting aside truth or falsehood, it definitely has a bias to it, as in both sides were equal, and yes this was prior to the USA election)

    The #2 search result by DuckDuckGo btw is Lemmy.World (the #1 is ofc the musician:-), probably bc it has ~80% of all Lemmy users on it, so that is appropriate.

    We need to put ourselves into their shoes, not our own as if we were ourselves on the other side of that conversation, but appreciate how they will approach the issues. And the methods used by more mainstream people differ from ours.

    Either that, or accept that we are strictly another forum community used chiefly by Linux users, and that we will never be more than that.

    • Blaze (he/him)@feddit.org
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      6 hours ago

      What they likely get confused about is the plethora of choices, especially when they aren’t even sure that they want to join yet.

      Then we need to provide them a single recommendation

      While we are talking, a small update on lemmy.cafe: I liked it for a few weeks, but the images stopped showing up properly since a week: https://lemmy.cafe/post/9986198?scrollToComments=true

      I now use feddit.org as my default recommendation

      • OpenStars@piefed.social
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        4 hours ago

        Oh no!

        That link that you sent me, are you still able to see that post? For me it shows an error, like what happens when a post is deleted by the OP, but I wonder if that is what happened or if lemmy.cafe has switched its main announcement community to be local-only, and if that requires a lemmy.cafe account to read, b/c otherwise I don’t even know what their main announcement community would even be. It might have gotten deleted entirely and/or merged into graybeard, or statecraft, but both have not had posts for a long time (unless they did and whatever problem is affecting the database lately has messed up new posts in it as well).

        Well that’s sad.

        If I were you I would ask feddit.org to switch their default sort behavior from “Local” to “All” so that it will be a more welcoming experience for the wider Fediverse looking to see memes and such from the likes of Lemmy.World etc. and not just itself.

        It at least defederates from 2 of the big 3, though it also defederates from lemmynsfw.com, which I don’t know why so many people (from Reddit in particular) insist on having that in their same account but I bet some people will be resistant to it, but oh well.

        May I ask though: why not use lemmy.ca as the default recommendation? It has 4.5x the userbase as feddit.org (the same MAU, just 4.5x more accounts total, so I guess a bunch of lurkers or inactive accounts, but it is at least the same size), 5 admins, already has its default sort set to All, doesn’t defederate from lemmynsfw.com, and seems to take user feedback e.g. this recent thread questioning whether to refederate with hexbear.net but based on user feedback deciding overwhelmingly to not. And especially if people in Reddit tend to be from the USA, it would be geographically closer and not confusing to e.g. first describe things in German, then in English.

        Hopefully the issues with lemmy.cafe are temporary, but on the other hand communication about such matters is just as important as not causing them in the first place, plus if it’s been a whole week and it’s still that way… that does not bode well for the future.

        • Blaze (he/him)@feddit.org
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          3 hours ago

          I wonder if that is what happened or if lemmy.cafe has switched its main announcement community to be local-only,

          I just checked, it is local indeed

          May I ask though: why not use lemmy.ca as the default recommendation?

          The .ca domain and the logo could deter non Canadians by giving the impression that the instance is geared towards Canadians, which is partially true when you look at the sidebar

          it’s geared toward Canadians, hosted in Canada, and run by Canadians. It is, however, not at all restricted to Canadians, or Canadian culture/topics/etc. All are welcome!

          I could understand why non-Canadians would rather join another instance

          • OpenStars@piefed.social
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            3 hours ago

            I just checked, it is local indeed

            How very interesting… beyond lemmy.cafe then, this is probably how Lemmy implements “local-only” in general, restricting access purely to those who have accounts on that instance. I would have hoped for a more nuanced take than simply seeing an error screen for me who lacks that, but it is what it is.

            The .ca domain and the logo could deter non Canadians by giving the impression that the instance is geared towards Canadians

            Yeah, I get that and thought the same, but otoh at least it is a straightforward and easy-to-understand bias, explicitly stated outright (unlike e.g. “A community of privacy and FOSS enthusiasts, run by Lemmy’s developers”). If we were to follow that logic though, the rather high predominance of the German language over and above the English one, the latter of which in particular often is left out, is also quite off-putting to me. e.g. see this page: https://feddit.org/c/fediverse, which does not have a German explanation first and then an English one, but instead offers purely a German one and then… that’s it, it stops there. English-speaking people are not only after-thoughts, but often not thought of at all. Which to be clear is fine btw - it’s their server and they can do as they please with it - but I would not want to use it as the front face for all for all of Lemmy, for that reason, especially if that is a kind of signal that they are sending that similarly to lemmy.ca others are “welcomed” but they aren’t the primary focus. And then the default sort being set to Local rather than All just compounds the issue all the more - other instances are again an after-thought, rather than the primary focus.

            In contrast, “Canadian” is at least North American, but more importantly so long as it is using English rather than French, lemmy.ca is not as off-putting as feddit.org is, imho. Also, after the elections, A LOT of more liberal/less conservative (including “centrist”) minded people I bet are going to be okay with a Canadian social media rather than a “murica” one.

            Especially when the choices are so limited.

            • lemmy.sdf.org has only a single admin
            • beehaw.org has very restrictive moderation practices, and they do not want a wider audience increasing their workload further
            • Lemmy.today does not defederate from… anything it would seem (and I confirmed that I can access ChapoTrapHouse from it, so it is not merely missing a Blocked tab in its instances list, it’s real)
            • startrek.website is themed and consistently has many federation issues, probably stemming from hardware ones (its uptime is not ideal)
            • ttrpg.network similarly and significantly worse reported uptime
            • discuss.online is quite nice actually, and I still use it as my primary “Lemmy” instance, though it only has 2 admins, who were balancing running it and trying to develop Sublinks, though it does not defederate from hexbear and that’s a dealbreaker right there (imho), much less lemmy.ml
            • and then everything else after that, sorted by MAU and restricting country=United States on https://lemmy.fediverse.observer/list, is at least half as small as lemmy.cafe

            I think we should keep Discuss.Online in the back of our heads moving forwards - although otoh it might become an unstable/experimental instance if it were to suddenly shift over to use Sublinks ahead of any other Lemmy instance. Otherwise, the only advantage of e.g. lemmy.ca or feddit.org is that they both defederate from lemmygrad.ml and hexbear.net, which lemm.ee has a firm resistance to ever doing.

            It looks like you have an account at lemmy.ca - did you like it? It seems to offer roughly the same uptime as feddit.org.

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    20 hours ago

    If you tell someone that fedi instances are like email providers and that your instance is transfem.social, that creates three expecations in your audience:

    1)The main, or possibly only, way to access your fedi account on a desktop is through the transfem.social website.

    2)The main, or possibly only, way to access your fedi account on a smartphone is through the transfem.social app. This app is completely separate from the apps that could be used to access a fedi account on another instance.

    3)The primary difference between transfem.social and other fedi instances is the UI of the website and app.

    Frankly, I don’t think this is that big of a deal. First introduce them to an instance, then once they figure that out, show them the apps and other ways to access that instance.

  • Valmond@lemmy.world
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    16 hours ago

    I know how email works but it sure didn’t help me understand the fediverse.

    It’s just one thing in email servers functioning that is similar in the fediverse, everything else is not similar. It is just confusing to compare the two to anyone not yet knowing how the fediverse works IMO.

    “It’s like the postal service!”

    “It’s like the internet!”

    Just say it’s like reddit (or a social media) but free and open and anyone can have/make one, or use an existing one. For free.

    /Rant off

    • blackn1ght@feddit.uk
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      7 hours ago

      Same. I don’t know why people keep trying to use the email example, personally I found it too much of an abstract concept that doesn’t necessarily work for Lemmy.

      If I knew someone used Reddit then I’d just say it’s like Reddit but instead of a single authority in charge of Reddit, anyone can take the Reddit software and host it themselves, and if you create an account on one site you can still subscribe to subreddits on other sites and vote and comment on posts.